nishadthakur
TF Buzz
I have applied for Indian oil credit card via third party agent, instead of applying for that card, they applied for Vistara signature card. I didn't checked at that time, but when i received the mail after completing the vkyc, I have promptly mailed/called customer care and nodal officer to cancel the credit card or replace it with Indian oil card.
I got a card confirmation on 14th August and I mailed on same day.
Then I followed up with nodal and PNO and they closed the card on 20th August.
Meanwhile, I didn't received any physical or virtual card nor did I activated that card.
Now suddenly in my credit report it says one closed account.
Can some one guide me to What are RBI GUIDELINES for card closures within certain amount of time frame, so I can send that to customer care team to get my credit score corrected
I got a card confirmation on 14th August and I mailed on same day.
Then I followed up with nodal and PNO and they closed the card on 20th August.
Meanwhile, I didn't received any physical or virtual card nor did I activated that card.
Now suddenly in my credit report it says one closed account.
Can some one guide me to What are RBI GUIDELINES for card closures within certain amount of time frame, so I can send that to customer care team to get my credit score corrected
