Hi all,
I have bought apple watch from Flipkart in this GOAT sale using credit card and got the defective one. The defect was not visible while doing open box delivery. There is a small gap between case and screen which was noticed while setup. Also watch is not charging.
I raised issue with Flipkart and asked for replacement. My replacement request has went for approval with seller. Currently I am waiting for the response.
I want suggestions from this community on the next steps, if I don’t get the replacement from Flipkart.
1. How many days should I wait for response? Currently they asked me to wait till 25th July. Received watch on 22 July.
2. Should I go to apple service centre and ask for replacement/repair ?
3. Should I raise chargeback on my credit card ?
4. Should I go to consumer court ?
Please add something I missed which I should do to get this issue sorted.
Thanks,
Jaideep S
I have bought apple watch from Flipkart in this GOAT sale using credit card and got the defective one. The defect was not visible while doing open box delivery. There is a small gap between case and screen which was noticed while setup. Also watch is not charging.
I raised issue with Flipkart and asked for replacement. My replacement request has went for approval with seller. Currently I am waiting for the response.
I want suggestions from this community on the next steps, if I don’t get the replacement from Flipkart.
1. How many days should I wait for response? Currently they asked me to wait till 25th July. Received watch on 22 July.
2. Should I go to apple service centre and ask for replacement/repair ?
3. Should I raise chargeback on my credit card ?
4. Should I go to consumer court ?
Please add something I missed which I should do to get this issue sorted.
Thanks,
Jaideep S