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DIDN'T RECEIVE REWARD FOR TAP N PAY TXN ON GOOGLE PAY

Hi all, so as we all know there's an offer running on Google Pay thats supposed to give 200 cashback on first ever Tap n Pay payment done via Google Pay of Rs 200 or more.

So, I did a transaction of 200 at a fuel station on 1st December in afternoon. This was my first tap n pay payment as well. I didn't receive any cashback nor was the transaction showing in the txn history. I thought it would take some time so I didn't bother much. But when I didn't receive anything even after 2 days, I raised a case with Google Pay. At first, they refused to even acknowledge the transaction, but then their support rep confirmed the txn and said to send txn details over mail, which I did.

Its been more than a week but the case still shows in progress and the customer support says they can't even give a timeline. What can I do here? Is the 200 gone ?
 

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Hi all, so as we all know there's an offer running on Google Pay thats supposed to give 200 cashback on first ever Tap n Pay payment done via Google Pay of Rs 200 or more.

So, I did a transaction of 200 at a fuel station on 1st December in afternoon. This was my first tap n pay payment as well. I didn't receive any cashback nor was the transaction showing in the txn history. I thought it would take some time so I didn't bother much. But when I didn't receive anything even after 2 days, I raised a case with Google Pay. At first, they refused to even acknowledge the transaction, but then their support rep confirmed the txn and said to send txn details over mail, which I did.

Its been more than a week but the case still shows in progress and the customer support says they can't even give a timeline. What can I do here? Is the 200 gone ?
Same issue with me I made transaction few months back still doesn't receive any cashback
 
Oh okay, I've contacted their support once. They weren't properly responded to mail and chat. So I got frustrated and did not send any reminder for that. From their end also no response.
 
Hi all, so as we all know there's an offer running on Google Pay thats supposed to give 200 cashback on first ever Tap n Pay payment done via Google Pay of Rs 200 or more.

So, I did a transaction of 200 at a fuel station on 1st December in afternoon. This was my first tap n pay payment as well. I didn't receive any cashback nor was the transaction showing in the txn history. I thought it would take some time so I didn't bother much. But when I didn't receive anything even after 2 days, I raised a case with Google Pay. At first, they refused to even acknowledge the transaction, but then their support rep confirmed the txn and said to send txn details over mail, which I did.

Its been more than a week but the case still shows in progress and the customer support says they can't even give a timeline. What can I do here? Is the 200 gone ?
the cashback is supposed to come by scratch coupon. i'll try this offer and update here.
 
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