LJGIBBS
TF Ace
I had applied for SBI Club Vistara card for my father few days back through Sprint. Got a call for uploading ITR and Bank Statement today. After that an agent was immediately sent to my address for KYC (within 2 hours). However on the agent's phone, the card was showing as SBI Natures Basket Elite Card; agent told me that I can change the card during verification call so I went ahead with it. Has anyone been able to change card variant during verification call ?
My reason for concern
5 months back my father had applied for Cashback Card through Yono, Got a text msg with appliacation number that Cashback card is applied, KYC took place in next few days at his office but nothing happened for 2 months so I complained till PNO and CS Head and then within 2-3 days received a message that the application for SBI Pulse Card was approved (On same Application no. for which he had applied Cashback). Later when he got his application form on e-mail, I could see that his signatures were forged on the form and pulse was applied. We went to the bank, filed formal complaint, but unfortunately nothing happened and he had closed the card without activating it.
Now looks like similar thing is going to take place, however this time I have applied his card from my own phone number so that if any verification call comes, I myself talk to them and only if I am getting the required card, I will proceed.
My reason for concern
5 months back my father had applied for Cashback Card through Yono, Got a text msg with appliacation number that Cashback card is applied, KYC took place in next few days at his office but nothing happened for 2 months so I complained till PNO and CS Head and then within 2-3 days received a message that the application for SBI Pulse Card was approved (On same Application no. for which he had applied Cashback). Later when he got his application form on e-mail, I could see that his signatures were forged on the form and pulse was applied. We went to the bank, filed formal complaint, but unfortunately nothing happened and he had closed the card without activating it.
Now looks like similar thing is going to take place, however this time I have applied his card from my own phone number so that if any verification call comes, I myself talk to them and only if I am getting the required card, I will proceed.