Don’t use fi debit card for international travel

[darkjediknight]

I recently got Fi debit card so I could take out cash from ATM when travelling abroad. Was previously using Niyo before they shut down their Global card.

On my recent trip to Thailand, I tried to take out cash from the ATM. They marked it as suspicious and didn’t let the transaction go through. This is very normal and I was like I will contact their support and they will sort this out. I couldn’t reach their customer support. No one came on chat support, no one picked the calls, requested for callback no one called back. Wrote on twitter got an automated message after 2 days and bu that time it was too late and time to go back 🤦‍♂️

Luckily I keep some USD cash for emergencies, otherwise I would have had to use some other card and pay 3.5% markup.

I don’t recommend Fi money to anyone. If you can get a Niyo card, go for it. I never had any issues with them and their chat support was always available.

 

[paxauquabriba-4876]

sad but true their customer support is non existent

definitely not recommended for travel

 

[jarunbalaji91]

I recently got Fi debit card so I could take out cash from ATM when travelling abroad. Was previously using Niyo before they shut down their Global card.

On my recent trip to Thailand, I tried to take out cash from the ATM. They marked it as suspicious and didn’t let the transaction go through. This is very normal and I was like I will contact their support and they will sort this out. I couldn’t reach their customer support. No one came on chat support, no one picked the calls, requested for callback no one called back. Wrote on twitter got an automated message after 2 days and bu that time it was too late and time to go back 🤦‍♂️

Luckily I keep some USD cash for emergencies, otherwise I would have had to use some other card and pay 3.5% markup.

I don’t recommend Fi money to anyone. If you can get a Niyo card, go for it. I never had any issues with them and their chat support was always available.

Very Useful. I was just thinking to get their card as i found their card better among peers for Foreign ATM withdraws. Now i have to rely on IDFC First Wealth.

 

[darkjediknight]

Very Useful. I was just thinking to get their card as i found their card better among peers for Foreign ATM withdraws. Now i have to rely on IDFC First Wealth.

You can try Niyo as well

 

[darkjediknight]

Niyo’s customer care is responsive and it has been very reliable across many countries. ATM fee is high ~₹500 but there’s 0 forex and they give it back as niyo coins

 

[Sarjerao]

IDFC first select is good option,

 

[jarunbalaji91]

its High time, request someone who used Debit Cards (International), Forex card, Credit cards to create a Comparison Thread. including - Joining Fee, ATM Withdrawal charges, Forex Markup charges, VISA/Mastercard Exchange rate applicable and Other criteria. Pls someone help to tag the International travelers in #Technofino community.

 

[Ra.One]

its High time, I request someone who used Debit Cards (International), Forex card, Credit cards to create a Comparison Thread. including - Joining Fee, ATM Withdrawal charges, Forex Markup charges, VISA/Mastercard Exchange rate applicable and Other criteria. Pls someone help to tag the International travelers in #Technofino community.

IndusInd Visa/MC Exclusive debit card with 0 MAB Exclusive Account*. 0 Forex markup, 0 ATM fees (domestic/foreign).

 

[darkjediknight]

IndusInd Visa/MC Exclusive debit card with 0 MAB Exclusive Account*. 0 Forex markup, 0 ATM fees (domestic/foreign).

Another company with really bad customer support 😢

 

[federer.reddevil]

Niyo DCB Debit Card is Free if you have 5k balance in A/c

 

[DrHits]

I’ve used Fi card in Bangkok - April 2024, everything went smoothly!

 

[jarunbalaji91]

IndusInd Visa/MC Exclusive debit card with 0 MAB Exclusive Account*. 0 Forex markup, 0 ATM fees (domestic/foreign).

I have only IndusInd Select - VISA Debit card and They did not provide Exclusive account when i requested for it earlier.
Also- I am really disappointed with their Customer service team. So far I only got sensible answers from their grievance redressal mail id.

 

[darkjediknight]

I’ve used Fi card in Bangkok - April 2024, everything went smoothly!

But if you face any issue, customer care will not respond. 🥲 I've never been able to reach their support.

 

[federer.reddevil]

I have only IndusInd Select - VISA Debit card and They did not provide Exclusive account when i requested for it earlier.
Also- I am really disappointed with their Customer service team. So far I only got sensible answers from their grievance redressal mail id.

Keep 1L+ in account for around 2 moths then upgrade option to Exclusive will come automatically in app

 

[kirang]

This Fi cards always have restriction where they work, the Federal bank randomly denies to transaction, happens all the time with other co branded cards and they never give a proper response why the transaction not go through. Federal bank ks weired.

 

[sunit123]

Another company with really bad customer support 😢

They reply after 1 week...