Easiest way to change billing

[skchamp]

I am looking to change billing dates of following cards to 1st of every month. Emailing support teams has been a pathetic experience- havent even bothered to get reply from most.

What are the easiest ways to change billing dates of following cards- as in- which of them have self serve portals, good support on Twitter, etc?

Looking for inputs from experienced members!

Yes Prosperity Rewards Plus

Amex Membership Rewards

SBI Cashback

Ezydiner Indusind

IDFC Select

Airtel Axis

Tata Neu Infinity

 

[imdjay]

I am looking to change billing dates of following cards to 1st of every month. Emailing support teams has been a pathetic experience- havent even bothered to get reply from most.

What are the easiest ways to change billing dates of following cards- as in- which of them have self serve portals, good support on Twitter, etc?

Looking for inputs from experienced members!

Yes Prosperity Rewards Plus

Amex Membership Rewards

SBI Cashback

Ezydiner Indusind

IDFC Select

Airtel Axis

Tata Neu Infinity

I called every bank's customer care team and got it changed over the phone.

 

[pothi]

For Axis, I have changed it over chat. This way, you'll also have the record of what you requested and what Axis did. Chat option is available at the bottom half of this page... https://application.axisbank.co.in/webforms/axis-support/index.aspx

 

[Deleted member 5552]

You can change Bill generation date once in a year in Axis Bank. Use chat service or call customer care. They will check and tell you which dates are eligible for your card. You can choose your preferred date from the list they shared to you

 

[manureddy148]

Some banks have feature in there mobile apps.

I'm considering to change the billing date to 1st of every month expect few cards

 

[aayusharyan]

You can change Bill generation date once in a year in Axis Bank.

It's not just Axis, but I think RBI released a Circular which forced all banks to give this options to their CC holders. I am not able to find that circular, but if I find it, will share.

 

[pothi]

It's not just Axis, but I think RBI released a Circular which forced all banks to give this options to their CC holders. I am not able to find that circular, but if I find it, will share.

Here we go...

Reserve Bank of India - Notifications

Point number 10 (d) under Billing. Direct quote from the above link...

Card-issuers do not follow a standard billing cycle for all credit cards issued. In order to provide flexibility in this regard, cardholders shall be provided a one-time option to modify the billing cycle of the credit card as per their convenience.

 

[aayusharyan]

Here we go...

Reserve Bank of India - Notifications

Point number 10 (d) under Billing. Direct quote from the above link...

Thanks bro .

 

[PREMPATEL12]

AU, IDFC, Scapia are not providing CC billing date options in first 5 dates of month.
If anybody got to change, please let me know how and where to escalate this issue

 

[PREMPATEL12]

I called every bank's customer care team and got it changed over the phone.

AU, IDFC? first 5 date of month possible? If yes then how?

 

[amit]

IDFC have only 4 options for bill generation date. 17/19/22/24 of every month.

 

[lightwaves]

For Axis, I have changed it over chat. This way, you'll also have the record of what you requested and what Axis did. Chat option is available at the bottom half of this page... https://application.axisbank.co.in/webforms/axis-support/index.aspx

Does anyone reply on this chat? I tried twice and waited for long, but no response

 

[pothi]

Does anyone reply on this chat? I tried twice and waited for long, but no response

Yes. That's how I did most things with Axis. In each instance, I hardly had to wait for 5 minutes. However, I usually chat between 10 am and 12 noon. Probably, Axis support has gone south since my post. I haven't used it for more than 6 months.

 

[Sudbht]

How about SBI what are the dates available for changing?

 

[lightwaves]

Yes. That's how I did most things with Axis. In each instance, I hardly had to wait for 5 minutes. However, I usually chat between 10 am and 12 noon. Probably, Axis support has gone south since my post. I haven't used it for more than 6 months.

I tried again last evening and it worked!

Yeah may be morning hours would be the best time. Thanks

 

[mogambo94]

How about SBI what are the dates available for changing?

Create a service request at sbicard.com or SBI app. Make sure you have cleared your dues before requesting for statement cycle change, else they will reject your request.

 

[Sudbht]

Create a service request at sbicard.com or SBI app. Make sure you have cleared your dues before requesting for statement cycle change, else they will reject your request.

Yah was able to change it by calling them.