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Escalated for 6X Edge Miles not given for Migrated Axis IOCL Premium Card

MJN

TF Premier
Citi IOCL LTF migrated to Axis IOCL Premium LTF

But it's not capturing 6X EDGE MILES correctly; Have escalated with bills ;
 

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FWIW Axis has wonderful automated online processes. But when things don't work you need to fight every time like this.
Probably the quality of their senior management.
I understand your pain.
But why ALL CAPS.
 
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