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Escalation Matrix/PNO for all Credit Cards and Bank Accounts

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The first post in this thread is a WikiPost, and can be edited by anyone with the appropriate permissions.
Bank NameBank Account Customer CareCredit Card Customer CareGrievance redressalPhone No
AMEXManager-Customerservicesindia@aexp.comHead-Customerservicesindia@aexp.com1800-419-2122
AU Bankcustomercare@aubank.increditcard.support@aubank.inpno@aubank.in1800-1200-1500
Axis BankContact Via Website "Contact Us"pno@axisbank.com
Management.escalations@axisbank.com
response.escalated@axisbank.com
022-6798-7700
Bank of Barodacs.ho@bankofbaroda.comcrm@bobfinancial.comescalations@bobfinancial.com1800-103-1002
CitiBankContact Via Website "Contact Us"head.customercare@citi.com1860-210-2484
HDFC Bankcustomerservices.cards@hdfcbank.com
escalation.cc@hdfcbank.com
Grievance.Redressalcc@hdfcbank.com1800-266-2229
HSBC Bankcomplaints.india@hsbc.co.inpnohsbcbank@hsbc.co.in1800-267-3456
ICICI BankHeadservicequality@icicibank.com
headwealthmanagement@icicibank.com
customer.care@icicibank.comheadcreditcards@icicibank.com022-3366-7777
Indusind Bankzhwest1@indusind.comhead.cardservices@indusind.com
headcreditcards@indusind.com
nodal.officer@indusind.com
managingdirector@indusind.com
022-42207777
IDFC First bankcreditcard@idfcfirstbank.compno@idfcfirstbank.com
CEO@idfcfirstbank.com
1860-500-1111
Kotakservice.cards@kotak.com
grievanceredressal.creditcards@kotak.com
nodalofficer@kotak.com
ceo@kotak.com
kprime.nodal@kotak.com,
countryhead.consumer@kotak.com
1860-266-2666
PNBcare@pnb.co.increditcardpnb@pnb.co.increditcardho@pnb.co.in1800 180 2345 or 0120-4616200
RBL Bankcardservices@rblbank.comheadcardservice@rblbank.com022-6115-6300
SBI Cardcustomercare@sbicard.comnodalofficer@sbicard.com
principalnodalofficer@sbicard.com
1860-500-1290
Standard Charteredcustomer.care@sc.comPrincipal.NodalOfficer@sc.com022-3940-4444
Yes Bankyestouchcc@yesbank.inhead.grievanceredressal@yesbank.in1800-103-1212
SBM Bankcustomercare@sbmbank.co.in
nodal.officer@sbmbank.co.in
customercare@sbmbank.co.inprincipalnodalofficer@sbmbank.co.in1800-1033-817
RBI Banking Ombudsman Complaint URL- https://rbi.org.in/Scripts/Complaints.aspx

Please provide feedback so that I can keep this updated.
 
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Akashn

TF Ace
Please provide feedback so that I can keep this updated.

@vaibhav111 merge
 

vaibhav111

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TF Family
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Sr Moderator

@vaibhav111 merge
Hmmm the admin one is a image cause admin didn’t wanted spam and sometime copy n paste is the easier thing ever to be honest so I’m not sure if it merge or not plus they could be some changes too so I have edited and this is now wikipost. I can copy n paste on admin main thread but once again it defeat the spam thing so give me sometime let see how this thread can help others.
 
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The first post in this thread is a WikiPost, and can be edited by anyone with the appropriate permissions.
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