Failed Delivery of SBI Debit Card Due to Incomplete Address, Now What?

[absolutefederal]

My SBI debit card is nearing its expiration, so a replacement was sent to me via India Post last month. Unfortunately, the address registered in my account is incomplete, which caused the delivery to fail, and the card was returned to the National Sorting Hub in Mangaluru. From what I have read online, in such cases, the undelivered card is usually sent back to the office from where it was originally dispatched before being re-dispatched to the home branch. However, it has been 20 days since the card was returned to the original sending office, and I have not received any updates on the matter yet. What should I do now?

 

[RadTheCrab]

Call SBI support, explain the issue to them, and ask them to recall the card and resend it to your correct address.

 

[harsh_ujjwal]

Perhaps they'll ask fr re-kyc before resending the card.

 

[VISION]

don't know the current process but , i had faced this issues in 2018. as card was not delivered, it was sent to branch where i have account and i collected the same post from there . but took all most 20days to arrive at branch

 

[absolutefederal]

Thank you for the suggestions. I have contacted their customer service, and they have raised an issue. I guess I'll just have to wait and see.