I stayed there last year for a workcation - but the rooms are too small even by Fairfield standards. I requested for a bigger room with a work table so that me and wife could work but they were already occupied (they had 3 on the ground floor if I remember correctly) - I was Titanium at that time.
This was a old acquired property that got converted into a fairfield, so nothing much staff can do alleviate your pain in this regard - however in all other respects staff was stellar. Pool is good as well.
I had to cut my stay short and move to fairfield in calangute where they upgraded me to a suite for rest of the days.