Financial charge levied on my HDFC neu card

[vijaypathak077]

Hii,
Last month my neu card bill generated was 153060 rs but Accidently paid only 153000rs missed 60rs,So i have been charged rs 1114 penalty,
i read somewhere that as per rbi guidelines interest will be charged on only outstanding balance is it true?
Also if i request CC will they waive it off.

 

[drakesri]

Hii,
Last month my neu card bill generated was 153060 rs but Accidently paid only 153000rs missed 60rs,So i have been charged rs 1114 penalty,
i read somewhere that as per rbi guidelines interest will be charged on only outstanding balance is it true?
Also if i request CC will they waive it off.

Yes, that is correct. You may have been charged interest on outstanding, late payment penalty and taxes. Get in touch with HDFC CC and ask for waiver saying the outstanding amount was just 60..

If they dont reverse you can escalate to NO or PNO.

 

[ltf4ever]

Hii,
Last month my neu card bill generated was 153060 rs but Accidently paid only 153000rs missed 60rs,So i have been charged rs 1114 penalty,
i read somewhere that as per rbi guidelines interest will be charged on only outstanding balance is it true?
Also if i request CC will they waive it off.

As per the 9(b)i clause of the RBI's "Master Direction – Credit Card and Debit Card – Issuance and Conduct Directions, 2022 - "The late payment charges, including the method of calculation of such charges and the number of days, shall be prominently indicated. The manner in which the outstanding unpaid amount has been arrived at for calculation of interest shall also be specifically shown with prominence in all the billing statements"


According to 9(b)v of the RBI's "Master Direction – Credit Card and Debit Card – Issuance and Conduct Directions, 2022":

"..Penal interest, late payment charges and other related charges shall be levied only on the outstanding amount after the due date and not on the total amount."


send that to pno.
wait for reply.
if not resolved and breakup not provided, approach rbi.

 

[Wealth is my birth right!]

Hii,
Last month my neu card bill generated was 153060 rs but Accidently paid only 153000rs missed 60rs,So i have been charged rs 1114 penalty,
i read somewhere that as per rbi guidelines interest will be charged on only outstanding balance is it true?
Also if i request CC will they waive it off.

Since the miss is less than 100/- they mostly reverse it happened to me in just 2 days
But again case to case and time to time it depends

 

[vijaypathak077]

Thanks i will send this , also they charged me 6191+1114gst total 7350.
For 60rs i have heavily penalized.

 

[Fyccf]

They are right, if you miss total amount due even by a rupee, interest free credit period is not available and all further purchases in subsequent statement will also attract interest.

 

[vijaypathak077]

hii guys, hdfc team were generous enough to reverse the charges. i called their CC and they reversed to amount within hour.

 

[Wealth is my birth right!]

hii guys, hdfc team were generous enough to reverse the charges. i called the CC and the reversed to amount within hour.

Yes so far my HDFC experience of charges reversal is so good
But lot of my friends circle have constraints that they didn’t accepted the reversal
So case to case scenarios matter