littlefinger
TF Buzz
Today from midnight 12:01 i got lot of notifications regarding foreign transactions on my hdfc card in US and Canada. I have been using my card only for usage in agoda for booking hotels for the past 8 months. Just 3 days back filled petrol using this credit card using swipe.
Once the transactions happened in US/Canada ( multiple transactions in different online portals within a time gap of 10-20 mins) amounting nearly 60,000 Rs. HDFC monitoring team called me and blocked the card . Infact I received lot of automated calls from HDFC which asked for voice approval of transactions within that 20 mins time gap. I denied all transactions as fraudulent by saying NO for approvals.
I checked the mycards hdfc portal and was able to view that card has been disabled. Now my question is
1. Am i liable for any fraudulent transaction even after blocking the card based on automated calls and call with monitoring team ?
2. Do i need to file any FIR ?
I am hdfc credit card holder for nearly 10 years, this is the first time my card was exposed and fraudulent transactions happened via online mode. Unsure how it happen without me using it in any international website.
Can someone share what is the process in case of fraudulent transactions which are blocked immediately. Irony is that someone was attempting with my card in all online US /canada portals till early morning 5 without knowing that card has been blocked. I kept receiving OTP sms and also notifications via email.
Once the transactions happened in US/Canada ( multiple transactions in different online portals within a time gap of 10-20 mins) amounting nearly 60,000 Rs. HDFC monitoring team called me and blocked the card . Infact I received lot of automated calls from HDFC which asked for voice approval of transactions within that 20 mins time gap. I denied all transactions as fraudulent by saying NO for approvals.
I checked the mycards hdfc portal and was able to view that card has been disabled. Now my question is
1. Am i liable for any fraudulent transaction even after blocking the card based on automated calls and call with monitoring team ?
2. Do i need to file any FIR ?
I am hdfc credit card holder for nearly 10 years, this is the first time my card was exposed and fraudulent transactions happened via online mode. Unsure how it happen without me using it in any international website.
Can someone share what is the process in case of fraudulent transactions which are blocked immediately. Irony is that someone was attempting with my card in all online US /canada portals till early morning 5 without knowing that card has been blocked. I kept receiving OTP sms and also notifications via email.
