Recently, after reaching the 4L milestone on my Amex Platinum Travel Credit Card, I called Amex customer care to request my bonus points.
As you may know, upon reaching the 4L spend milestone on the Platinum Travel Card, you automatically earn 7,500 MR Points after 1.9L in spending and 10,000 MR Points for reaching 4L. However, to receive the additional 7,500 (for 1.9L) and 15,000 (for 4L) bonus MR Points, you need to contact Amex via chat or call.
Here’s how the conversation went:
Me to the Amex representative:
"Hello, I’ve completed the 4L milestone on my Platinum Travel Card. Could you please credit the bonus MR Points?"
Amex Rep:
"Certainly, sir. Please hold for a minute."
Me:
"Sure."
After about a minute…
Amex Rep:
"Thank you for your business, sir. You are a very valuable customer to us, and we really appreciate it."
Me:
"Thank you!"
Amex Rep:
"I’ve credited the 15,000 bonus points; they should reflect in your account within 15 to 20 minutes."
Me:
"Great, thanks!"
Amex Rep:
"Wow, sir, you already have a huge points balance!"
Me:
"Haha, yes, I’ve been accumulating them for quite a while."
Amex Rep:
"Yes, it shows as 1 lakh 2 thousand points... that’s incredible!"
Me:
"🤯🤯🤯 Wait, what? 1 lakh 2 thousand? Can you please double-check that balance?"
After a brief silence…
Amex Rep:
"Oh my, I’m so sorry, sir… you actually have 10 lakh 2 thousand points! Wow!"
Me:
"Ma’am, you nearly gave me a mini heart attack!"
And then we both started laughing.
The end!
As you may know, upon reaching the 4L spend milestone on the Platinum Travel Card, you automatically earn 7,500 MR Points after 1.9L in spending and 10,000 MR Points for reaching 4L. However, to receive the additional 7,500 (for 1.9L) and 15,000 (for 4L) bonus MR Points, you need to contact Amex via chat or call.
Here’s how the conversation went:
Me to the Amex representative:
"Hello, I’ve completed the 4L milestone on my Platinum Travel Card. Could you please credit the bonus MR Points?"
Amex Rep:
"Certainly, sir. Please hold for a minute."
Me:
"Sure."
After about a minute…
Amex Rep:
"Thank you for your business, sir. You are a very valuable customer to us, and we really appreciate it."
Me:
"Thank you!"
Amex Rep:
"I’ve credited the 15,000 bonus points; they should reflect in your account within 15 to 20 minutes."
Me:
"Great, thanks!"
Amex Rep:
"Wow, sir, you already have a huge points balance!"
Me:
"Haha, yes, I’ve been accumulating them for quite a while."
Amex Rep:
"Yes, it shows as 1 lakh 2 thousand points... that’s incredible!"
Me:
"🤯🤯🤯 Wait, what? 1 lakh 2 thousand? Can you please double-check that balance?"
After a brief silence…
Amex Rep:
"Oh my, I’m so sorry, sir… you actually have 10 lakh 2 thousand points! Wow!"
Me:
"Ma’am, you nearly gave me a mini heart attack!"
And then we both started laughing.
The end!