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Got an invitation to explore Yes Bank Iris App - any idea?

Can I update mobile number and address without visiting branch or fill the form with it?
I have tried updating my address.

I called them regarding the change and I was asked to fill a pdf available in their website and send a mail with proof of address and the pdf as attachments.
They kept telling me something or the other was wrong. (In one case they pointed out a mistake).
Finally they told me that my signature was not matching. At this point I gave up as the card had expired and I hadn't found it useful anyway.
 
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