Got Suspicious Activity Email From RBL!

[Tejaa]

Hey, just got a call from a number I didn't pick, a few minutes later got this email from RBL, but I am not sure if it's genuine. BTW, I have done no transactions in the past month, so there is no chance of any kind of activity from my end!

Truecaller has mixed reviews on that number. Has anyone else got this in the past?

BTW, I checked the card in the app, no blocking showing, not sure if that's done in the backend, or if this is a fraud email?

The email ID is: ccfraudcontrol@rblbank.com, They put xclusive-prime@rblbank.com under CC

The email doesn't look like it was professionally written, though. They have made sentence breaks at places where they are not needed. Also, only 2 digits of the card number are mentioned instead of 4. Is this a fraud email? What should be the ideal next step?

 

[hellowo₹ld]

Based on information available here: https://www.rblbank.com/report-a-fraud/?tabName=report-a-fraud

Contact number and email domain looks legitimate to me. You can drop an email to email ID listed in this page and forward the same email to know the actual reason.

 

[vaibhav111vaibhav111 is verified member.]

Hey, just got a call from a number I didn't pick, a few minutes later got this email from RBL, but I am not sure if it's genuine. BTW, I have done no transactions in the past month, so there is no chance of any kind of activity from my end!

Truecaller has mixed reviews on that number. Has anyone else got this in the past?

BTW, I checked the card in the app, no blocking showing, not sure if that's done in the backend, or if this is a fraud email?

The email ID is: ccfraudcontrol@rblbank.com, They put xclusive-prime@rblbank.com under CC

The email doesn't look like it was professionally written, though. They have made sentence breaks at places where they are not needed. Also, only 2 digits of the card number are mentioned instead of 4. Is this a fraud email? What should be the ideal next step?

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View attachment 111097

it also always XX00 so last 2 digits are mentioned and so in rbl app switch off this card of your and in your free time call RBL bank CS and ask if they have send a email or not simple.