A man from Gurugram recently shared a frustrating yet amusing exchange with HDFC Bank's customer care team, leaving the internet in stitches. In a now viral LinkedIn post, Jayanta Chaudhuri, a marketing expert, revealed that he had contacted the bank to request a change of his current Relationship Manager (RM), whom he described as "incompetent to the hilt."
Hilariously, rather than addressing the issue, the bank responded by directing him back to the same RM to handle the request.
Referring to the move as "pure genius," Chaudhuri said, "HDFC Bank Customer Care team is brilliant. Told them that I wanted a change in my Relationship Manager, who is incompetent to the hilt. They wrote back and told me to contact him for doing the needful." 🤔
Source :
news.abplive.com
Hilariously, rather than addressing the issue, the bank responded by directing him back to the same RM to handle the request.
Referring to the move as "pure genius," Chaudhuri said, "HDFC Bank Customer Care team is brilliant. Told them that I wanted a change in my Relationship Manager, who is incompetent to the hilt. They wrote back and told me to contact him for doing the needful." 🤔
Source :
Gurugram Man Requests HDFC To Change Relationship Manager; Its Hilarious Response Goes Viral
Jayanta Chaudhuri, a marketing expert, revealed that he had contacted the bank to request a change of his current Relationship Manager (RM), whom he described as
