DCB HDFC automatically upgrading DCB plastic to metal in back end?

[anuran]

I recently booked a hotel for 2 nights for a total of about 10000 and received 3345 RP on smartbuy. This checks out at 10x reward points. However, DCB plastic had a daily cap of 2500 9x reward points which it didn't seem to hit. Is HDFC upgrading the plastic to metal without actually shipping the metal card? Which means the fee waiver has also increased.

 

[drsel]

This is unusual, just consider yourself lucky !
I don't think your card has changed automatically without any notice

 

[anuran]

This is unusual, just consider yourself lucky !
I don't think your card has changed automatically without any notice

Maybe not. But the smartbuy portal says paid with DCB metal while I can still see the upgrade option on the app to DCB metal which I am not accepting by choice. It is a possibility that they are discontinuing dcb plastic altogether.

 

[6ix9ine]

Maybe not. But the smartbuy portal says paid with DCB metal while I can still see the upgrade option on the app to DCB metal which I am not accepting by choice. It is a possibility that they are discontinuing dcb plastic altogether.

HDFC has discontinued DCB plastic, they are not issuing it anymore.

 

[sidp]

It's most likely an system issue.They need to notify any change to the cc. They can't upgrade without your consent. And they definitely can't treat existing cc as an upgrade.
DCB pvc & DCBm have similar nnames, but they are indeed 2 different product. Even though infinnia pvc and infinnia metal have same reward/Fee structure, they are also different product.

most likely they will find out after sometime and adjust it.