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HDFC BizGrow - How to get?!

gabzvee

TF Select
Hey guys,

This might sound like a little rant, but I'm not able to get an answer from HDFC for why they declined my CC application for the BizGrow card. I'm a partner at an LLP but I'm also paid a salary... I think I was contacted by a regular sales person for the card and after hearing my cibil and income, she said I'd definitely get it.

Now, I know not to trust these sales people, but this person called (coincidentally) shortly after I reached out to HDFC asking them guidance of their Biz series.

Only after the application was submitted, she revealed she could help me with other bank cards as well 💀

But she said I'll get the card nonetheless.
Also, I completed the vKYC, the card went into process and review... (no income verification docs were asked) I thought this is because my cibil is 780.

Finally after all this a few days later I saw the status update to declined on the tracker...

Reason acc to the salesperson - "Internal Policy" 💀

How do I get this card? Would it make sense to send an email to grievances email of HDFC with any relevant docs or something?

Also, could this have happened because she mentioned "Self Employed" instead of "Salaried" in the application?

This is the second time I'm being rejected by HDFC, last time was Millennia a year ago 😭 But only had a cibil of 755 or something, so I didn't feel bad... But why now?? 😭
 
do you have millennia?? what limit?? card age??
No, they declined the Millennia... My house was the registered address of my agency (because remote agency, registered during COVID)
And the day the agent came home for address verification, I was out at another meeting. However, he called and was able to verify ownership since my family was home...

He said alright, no problem, etc. took a few photos of the door, and left - next thing I know the application was declined...

Although, this time none of that happened 😓

Application>vKYC>Processing>Declined

Side note: No, I don't have a Savings or Salary account in HDFC


Oldest card is 2y 1m old, other than that I have 5 cards total AMEX, OneCard, SBI, ICICI Apay, Yes Bank
 
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