HDFC credit card rejected

[aman0852]

I was getting notifications of pre approved credit card and also got a call from customer care so I applied on call.
Now it is rejected Customer support told me due to bad payment track.
But here is the thing I have paid all my dues on time
Please tell what to do.

 

[Anupama_Jha]

Official customer care or agent personal number. Have u recorded the conversation.

Check ur cibil/experian and crif scores and if there's no Delayed payment, send that to hdfc via mail and ask reason for rejection. They will reply with "Internal criteria" but don't agree with that and request exact reason else will escalate to rbi ombudsman.