HDFC credit card Upgrade Method?

[manish98]

Hello Everyone,

I have Moneyback Business credit card from last 2 years. I am waiting for an upgrade but didn't got any on their website. I hold Family classic banking account with HDFC. I tried to reach out to RM regarding the Card upgrade but each time they mention to wait until get the upgrade offer on the platform. once they issues me Mariott Bonvey credit card when asked for the upgrade. Now I am not sure what to do with that credit card as that card has no transactional benifits.

3 years back they issues me same Moneyback+ business Credit card but I asked them to close the credit card but then after that I was not able to apply for new HDFC credit card for 6 months. So, I am not sure if I should go with the option to close Mariott Bonvey or Moneyback+ Business Credit card as it could put temporary ban on me. I wanted to upgrade my MB+ credit card to Regalia Gold or Milenia even Paid ones are fine becuase I have approx 10L+ spendings on the HDFC credit card.

I hold 3 HDFC credit cards now, Moneyback+ business, Mariott Bonvey, and Tata Nue Infinia. The limit of those cards are above 1L. Beside Those I have 2 ICICI and 3 Axis credit cards out of which 2 Cards are Atlas and Vistara Infinia I got those because of Priority Account RM.

I am happy with Tata Nue Infinia but wanted to get rid of Mariott Bonvey and MB+ so that I can apply for some useful cobranded card if possible like HDFC swiggy Credit card. But I have no hope on RM as they are not able to do anything from their side.

Please provide me some solution so that I can proceed with Cerdit card Upgrade request.

 

[blankuser_0001838]

Try marking an email to hdfc customer support email or reach customer care.

If not then try for a limit increase and try upgrading they may give offer.
If you do not have a limit enhancement offer then try manual limit enhnancement by showing income proof.

Hope this helps.

 

[SplendorSuperman]

If you will close your MB+ and leaving only Co branded one ( Neu and Bonvoy) , it will be uphill task to get a core card again.

You have only 2 options -

1. Close all HDFC Cards and then apply offline/online after cooldown.
2. Wait for Upgrade offer.

 

[CCPS]

HDFC allows upto 3 cards to hold. So first, get rid of 2 cards which you don't want. And after sometime, apply for the card that you want.

 

[manish98]

Try marking an email to hdfc customer support email or reach customer care.

If not then try for a limit increase and try upgrading they may give offer.
If you do not have a limit enhancement offer then try manual limit enhnancement by showing income proof.

Hope this helps.

But to which email address I need to write the email? Same for limit enhancement offer I am waiting for last 1 year. I have ITR of around 7L but as Self Emplyed that's why most banks don't offer me their credit cards unless I open an expensive account with them.

 

[Deviation]

I need a clarification.
HDFC today offered me a card upgrade from Money Back+ card to Millenia Card (First Year Free), so will my Money back+ still work or will it stop working? Secondly if it stops working, how to clear the outstanding amount (Unbilled). ? Since I have been through ICICI card upgrade and I know they providenew cards without discontinuing the last so thts why I am confused.

 

[SplendorSuperman]

I need a clarification.
HDFC today offered me a card upgrade from Money Back+ card to Millenia Card (First Year Free), so will my Money back+ still work or will it stop working? Secondly if it stops working, how to clear the outstanding amount (Unbilled). ? Since I have been through ICICI card upgrade and I know they providenew cards without discontinuing the last so thts why I am confused.

Old card will be deactivated and you can pay card dues just like any other card.

 

[Deviation]

Old card will be deactivated and you can pay card dues just like any other card.

What about the rewards that I have accumulated ? Will that be lapsed?

 

[SplendorSuperman]

What about the rewards that I have accumulated ? Will that be lapsed?

No.

 

[350modena]

in an upgrade offer, is the upgraded card offered FYF (fee waived for first 12 months) ?

If you will close your MB+ and leaving only Co branded one ( Neu and Bonvoy) , it will be uphill task to get a core card again.

You have only 2 options -

1. Close all HDFC Cards and then apply offline/online after cooldown.
2. Wait for Upgrade offer

 

[Avatar Aang]

HDFC is upgrade algorithm is really weird. First they issued my non working wife a LTF MB+. Then they gave 40% CLE without asking. The card rarely used for past 1 year. Now they have offered LTF Milennia upgrade.

OP you should try mailing the grievance team and escalate to PNO if upgrade is denied.

 

[iM23]

HDFC is upgrade algorithm is really weird. First they issued my non working wife a LTF MB+. Then they gave 40% CLE without asking. The card rarely used for past 1 year. Now they have offered LTF Milennia upgrade.

OP you should try mailing the grievance team and escalate to PNO if upgrade is denied.

To which email address should I send the email for upgrade request?

 

[Avatar Aang]

1st Level
customerservices.cards@hdfcbank.com

2nd Level
Grievance.Redressalcc@hdfcbank.com

3rd Level
pnohdfcbank@hdfcbank.com

 

[iM23]

If you will close your MB+ and leaving only Co branded one ( Neu and Bonvoy) , it will be uphill task to get a core card again.

You have only 2 options -

1. Close all HDFC Cards and then apply offline/online after cooldown.
2. Wait for Upgrade offer.

in an upgrade offer, is the upgraded card offered FYF (fee waived for first 12 months) ?

I sent an email and requested to upgrade my LTF Business Moneyback card to LTF Moneyback+ as they fall in similar category. But I was just surprised to know that HDFC relies on an offline process for upgrade. They sent me an upgrade form and asked me to send it to their address. Moreover, they cannot offer me a LTF card right now. It will be FYF.

What should I do in this case? I just need to have a core HDFC credit card that is not a business card so that I can use it during sales. Previously, I got pre-approved offer for HDFC Rupay UPI credit card, but at that time I didn’t get it and now HDFC is not giving me that card.

Another problem is, I got the business moneyback card through an agent who didn’t ask for any income document. But now HDFC is asking for income document that I cannot provide. So in this case, should I just keep the Business Moneyback card and keep waiting again for the Rupay UPI credit card offer?