Help needed! No refund issued for failed transaction via Ebix prepaid card.

[vsurz]

Hi Utkarsh,
Is your issue resolved?
How did you resolve it?

My money got deducted from ebixcash but transaction failed at payzapp today. I will email to help@ebixcash.com tomorrow as few of them mentioned, hopefully my refund comes through

 

[vsurz]

Hi Utkarsh,
Is your issue resolved?
How did you resolve it?

My money got deducted from ebixcash but transaction failed at payzapp today. I will email to help@ebixcash.com tomorrow as few of them mentioned, hopefully my refund comes through

Update:
For me emailing to help@ebixcash.com helped.
I got the refund in 2 days

 

[some1anywhere]

Oh so whenever this happens, I've to remember to email help@ebixcash.com. Thanks

Update:
For me emailing to help@ebixcash.com helped.
I got the refund in 2 days