HELP! Stuck with "Identity verification"

[srikant]

Calling 02261404300 doesn't help -- you just get to hear generic pre-recorded advice. The chat didn't help -- they said they'll schedule a call which never came. And what if I'm busy when they call? Looks like they have an info@cibil.com email ID which I emailed. Any way out to get unstuck (short of travelling to Mumbai to CIBIL office)?

 

[Bugs Bunny]

Calling 02261404300 doesn't help -- you just get to hear generic pre-recorded advice. The chat didn't help -- they said they'll schedule a call which never came. And what if I'm busy when they call? Looks like they have an info@cibil.com email ID which I emailed. Any way out to get unstuck?

no way unfortunately, they've monopolised the system we are left helpless. I've also tried mailing to several id's but I've never recieved any response.

 

[srikant]

I got unstuck -- looks like after it tells the usual five options, if you wait, you get the option to dial 9 and speak to an executive. Did so, they asked some questions on my credit accounts, and they opened up my ID.

 

[Bugs Bunny]

I got unstuck -- looks like after it tells the usual five options, if you wait, you get the option to dial 9 and speak to an executive. Did so, they asked some questions on my credit accounts, and they opened up my ID.

my goodness