Help with excessive amount on closed hdfc card

[Survivor35]

I have 72k excessive stuck in closed hdfc credit card and have been moved in circles by hdfc customer care without any resolution.

What can be done.

 

[NAB]

I have 72k excessive stuck in closed hdfc credit card and have been moved in circles by hdfc customer care without any resolution.

What can be done.

Have you tried writing to the higher authorities/grievance?

 

[Survivor35]

Have you tried writing to the higher authorities/grievance?

i did no response

 

[NAB]

i did no response

In that case, RBI Ombudsman is the only solution. Complaint over there.

 

[nomad]

+1 for RBI Ombudsman

If you have the last statement or NOC where they detail charges, just attach that
It should be proof enough along with any recorded conversations that you has with HDFC support

 

[CardCraftsman.]

Mail on Sashi.Jagdishan@hdfcbank.com (md desk email id)

 

[Yugi]

Mail on Sashi.Jagdishan@hdfcbank.com (md desk email id)

Looks like this email id ended up in wrong place, he will be amazed by the sudden spike of emails because of this forum 😛

 

[Survivor35]

Looks like this email id ended up in wrong place, he will be amazed by the sudden spike of emails because of this forum 😛

Well i have resent the email ccing to Sashi directing to redressal.Will keep you all posted with status.(This concern is pending since Dec 22).

 

[NAB]

Well i have resent the email ccing to Sashi directing to redressal.Will keep you all posted with status.(This concern is pending since Dec 22).

Ohh, 2 years? 😵

 

[0xfallup]

mine was 108 rupees and it automatically got credited into hdfc bank acc after 2 months of card closure

 

[Deleted member 5552]

I have 72k excessive stuck in closed hdfc credit card and have been moved in circles by hdfc customer care without any resolution.

What can be done.

How this much amount stuck in a closed card? Any refund after card closure?

Once I had 11k of excess amount in a closed credit card, amount was a refund of cancelled ticket. I contacted customer care and they helped to get full amount in account within 3 days

 

[edm]

mine was transferred back after 4 months automatically but mine was on 500 only

 

[Survivor35]

How this much amount stuck in a closed card? Any refund after card closure?

Once I had 11k of excess amount in a closed credit card, amount was a refund of cancelled ticket. I contacted customer care and they helped to get full amount in account within 3 days

its 72k ,refunded not yet initiated.since it got closed.they have been making me go in circles

 

[Deleted member 5552]

its 72k ,refunded not yet initiated.since it got closed.they have been making me go in circles

How you raised request? By mail?

Try to raise this request like this 👇👇👇

I did like this and got my 11 thousand without any problem.
Remember, I cancelled my tickets 2 months later of closing my card. I didn't face any problem

 

[Survivor35]

Do you have Hdfc bank account linked to your credit card. If yes, then above step works

 

[Deleted member 5552]

Do you have Hdfc bank account linked to your credit card. If yes, then above step works

Ohh... So you don't have HDFC Account? It's okay, your money will go nowhere. They will help you to get it

Try to write a mail to CEO, then RBI

 

[imdjay]

I have 72k excessive stuck in closed hdfc credit card and have been moved in circles by hdfc customer care without any resolution.

What can be done.

try this
They will refund the money via DD.

 

[Yeat]

How you raised request? By mail?

Try to raise this request like this 👇👇👇

I did like this and got my 11 thousand without any problem.
Remember, I cancelled my tickets 2 months later of closing my card. I didn't face any problem
View attachment 39650

I had a HDFC card which I closed like 8 years back and it still shows 250 excess balance. Never bothered because amount was small but will try above to just see if it works on such an old card

 

[Deleted member 5552]

I had a HDFC card which I closed like 8 years back and it still shows 250 excess balance. Never bothered because amount was small but will try above to just see if it works on such an old card

If you didn't take that money within 10 years, this amount will be transferred to RBI's DEA fund... All unclaimed amount's final destination will be there only

I also claimed excess amount of Rs 250 from ICICI Bank. It was remaining unclaimed for almost 5 years and when ICICI Bank sent message, I came to know about RBI's DEA fund

 

[Vineet Kumar]

Well i have resent the email ccing to Sashi directing to redressal.Will keep you all posted with status.(This concern is pending since Dec 22).

Any updates in the matter?