How annoying is the process of transferring a PPF account to another bank?

[COSMOCRAT]

I have a PPF account in ICICI which I want to transfer to a PSU bank.

I saw one of the requirements is a PPF passbook and that was never given to me as the account was opened online and I don't think anyone prints the passbook regularly when entries of UPI have become so frequent. So I was wondering if a passbook is mandatory or whether the PPF PDF statement will be accepted.

Secondly, since it is not a bank's private scheme, I'm pretty sure there will be laziness, lying, and whatnot. Can the ombudsman be approached for a PPF-related complaint if the bank shows denial?

 

[desiviru]

I tried shifting PPF from SBI to ICICI
they are saying savings account is mandatory in ICICI

They will say so. Just open one. Not mandatory but that's how things goes out. Like while having only FD branch people insists on opening savings first. Taking your PPF will give them nothing. So they want business from you in form of savings account.

Open with them as ICICI is one of the best and most technologically advanced bank.

 

[quino]

Open with them as ICICI is one of the best and most technologically advanced bank.

@real_name_hidden your best friend bank