I have seen in many posts that the Hotstar 6m subscription is not showing with TimesPrime Visa Signature offer. The same happened to me. After redeeming, I found Hotsrtar was not available with my pack, so I simply dropped an email to support @ timesprime . com stating:
"Dear Team,
I got the annual membership of Times Prime, but Disney+Hotstar is not showing up in my account. Therefore I am not able to redeem it.
Kindly, look into it and provide a resolution at the earliest.
Thanks"
In response, within 4 days, I received two emails from them, mentioning that they were investigating the issue and would provide a resolution within 4-5 days. On the 5th day, I received an email stating:
"Your issue has been resolved. Kindly check and try accessing it again."
I checked the app, and the6-month 6+6 month Hotstar subscription was showing there.
"Dear Team,
I got the annual membership of Times Prime, but Disney+Hotstar is not showing up in my account. Therefore I am not able to redeem it.
Kindly, look into it and provide a resolution at the earliest.
Thanks"
In response, within 4 days, I received two emails from them, mentioning that they were investigating the issue and would provide a resolution within 4-5 days. On the 5th day, I received an email stating:
"Your issue has been resolved. Kindly check and try accessing it again."
I checked the app, and the
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