I did a cibil dispute for an inquiry, got closed today - not able to understand what it means

[Udit Gupta]

I did a cibil dispute for an inquiry, got closed today - not able to understand what it means whether it says to contact HDFC bank or is the matter closed ?

 

[abhishek0882]

CIBIL has closed the dispute at their end, basically saying that the details in your CIBIL report are correct and dismissed your complaint.
You can now take it up with the bank to resolve it.

 

[4uziaul]

CIBIL cannot make changes to your report, so you have to contact HDFC and only HDFC can make the necessary corrections.

 

[knight]

Cibil doesn't remove enquiries based on disputes afaik. It can only do it if HDFC approves or asks cibil to remove.
The only option is to ask the bank to suppress the enquiry. HDFC is a nighmare in this regard. It took 3 months for them to accept that they'll remove the enquiry, they kept ignoring and dodging my mails.

If you have the patience, give it a try.

 

[shivch]

You will probably not get a solution if you just raise a complaint in HDFC Bank portal. Escalate the complain to atleast 3rd level (nodal officer) and you will see a solution from the bank end (provided that they have made a genuine mistake).