I received an unrecognised personal loan enquiry on 28th Feb. In March I pursued it with ICICI's customer.care@icicibank.com email.
They said they will look into it and it is taking more time than necessary etc. then got cold by May! After that I hadn't the time to pursue until few days ago when I gave them a good nudge.
Now they are asking for all the details again e.g. control number, credit report, pan, dob etc. along with UID/Aadhaar.
When I told them I don't want to share UID they replied saying it is mandatory. Sharing the screenshot below. I don't want to share my Aadhaar.
What to do now? How to escalate?
They said they will look into it and it is taking more time than necessary etc. then got cold by May! After that I hadn't the time to pursue until few days ago when I gave them a good nudge.
Now they are asking for all the details again e.g. control number, credit report, pan, dob etc. along with UID/Aadhaar.
When I told them I don't want to share UID they replied saying it is mandatory. Sharing the screenshot below. I don't want to share my Aadhaar.
What to do now? How to escalate?
