Disclaimer: This is an old news, this was launched in November 2022, but there is no thread about this in TF, so creating one.
ICICI Bank has launched iLENS, a brand-new portal designed to make tracking your credit card, loan, or any credit-related application easier than ever!
ICICI iLens is a digital lending solution, powered by the TCS Lending Platform, that ICICI Bank uses to digitize the entire lending process, from application to disbursement.
What it is:
www.tcs.com
Portal Link:
- To Track Application
ilens.icicibank.com
- To Login (Employees, Agents etc)
ICICI Bank has launched iLENS, a brand-new portal designed to make tracking your credit card, loan, or any credit-related application easier than ever!
ICICI iLens is a digital lending solution, powered by the TCS Lending Platform, that ICICI Bank uses to digitize the entire lending process, from application to disbursement.
What it is:
- iLens is a platform designed to streamline and digitize the loan application process for ICICI Bank, aiming to provide a faster, more transparent, and enriched experience for customers.
- Digitized Lending Process: iLens aims to digitize the entire lending process, from application to disbursement.
- Unified Digital Interface: Offers a unified digital interface for customers, employees, sourcing channels, lawyers, technical officers, and underwriters.
- Faster Turnaround: iLens aims to provide faster loan application turnaround times.
- Enhanced Transparency: Customers have greater transparency of their loan status through the platform.
- Enriched Experience: iLens is designed to offer a more convenient and user-friendly experience for customers.
- Retail lending services: ICICI Bank plans to offer various retail lending services, such as personal loans, auto loans, and credit cards, through iLens.
- Digitalization: iLens aims to digitize the entire lending process, making it faster and more transparent for customers.
- Faster Loan Applications: It aims to reduce turnaround times for loan applications.
- Improved Transparency: Customers can track their loan application status in real time.
- Enriched Customer Experience: The platform is designed to offer a convenient and user-friendly experience for customers.
- Unified Digital Interface: iLens provides a unified platform for customers, employees, sourcing channels, legal counsel, technical officers, and underwriters.
- Paperless Onboarding: It facilitates paperless onboarding, document uploading, and instant sanctions.
- Retail Lending Services: ICICI Bank plans to offer various retail lending services through iLens, including housing loans, personal loans, auto loans, and credit cards.
- TrackMyLoan: iLens has a tool called TrackMyLoan, which facilitates end-to-end loan application tracking.
- Third Party Integration: iLens has an open API architecture that enables integration with third parties like legal counsel and property evaluators.
- E-Sign, E-NACH and E-stamp: The platform is equipped with features like e-sign, e-NACH, and e-stamp for swift loan disbursal.

ICICI Bank Launches ‘iLens’, Powered by the TCS Lending Platform
Industry-First Solution Makes the Entire Lending Process Digital for Everyone Including New-to-Bank Customers

Portal Link:
- To Track Application