Icici not getting transaction sms/email for UPI

[rk2022]

Suddenly not getting any icici transactional sms. Does any one know what might be the issue?

 

[skvignesh]

Yes there are not sending message under 100rs.. and most of time I don't message...

Raised complaint they saying network problem as reason...

In other banks they send message for 10rs UPI also..

 

[Nemesis]

Yes sometimes get messages on next day... Wait for it

 

[tuhin]

Yes there are some sms lag in Icici Bank. Though, if you are not receiving those completely try to reset (remove & reinsert) mobile number.

Thanks

 

[rk2022]

Not even getting email notifications as well...HDFC sends both email and text..remeber ICICI was sending both as well..Now nothing.

 

[rk2022]

Yes there are not sending message under 100rs.. and most of time I don't message...

Raised complaint they saying network problem as reason...

In other banks they send message for 10rs UPI also..

Tried with transaction over 100 and got the sms as you mentioned. Thanks for clarifying.

 

[johnlimejk]

I understand that you are facing an issue with not receiving transaction SMS/email for UPI from ICICI bank.

There could be several reasons why you are not receiving transaction alerts. It could be due to a technical issue, a network issue, or even an issue with your mobile device.

Here are some steps that you can take to resolve the issue:

1. Check if your mobile number and email address are updated in your ICICI bank account. If not, update them to receive transaction alerts.
2. Check if your mobile device has proper network connectivity. If you are in an area with poor network coverage, you may not receive transaction alerts.
3. Make sure that you have not blocked any messages or emails from ICICI bank. Sometimes, messages and emails can be marked as spam, and you may not receive them.
4. Contact the ICICI bank customer care team to raise a complaint and get assistance in resolving the issue.

By following these steps, you should be able to resolve the issue of not receiving transaction alerts for UPI transactions from ICICI bank.

Source: SMSala