ICICI not removing cibil requests

[dheerajb]

I was eligibile for a LTF Saphhiro credit card via almuni offer. I applied for it and in return received 2 cibil hard enquiries in 2 consecutive days. I emailed about this to ICICI customer care at customer.care@icicibank.com asking them to remove the duplicate cibil request and they simply refused to do it citing that I applied for the credit card and hence can't remove it. How can I escalate it further so I can avoid the duplicate cibil enquiry?

 

[anirban.choudhuryanirban.choudhury is verified member.]

I was eligibile for a LTF Saphhiro credit card via almuni offer. I applied for it and in return received 2 cibil hard enquiries in 2 consecutive days. I emailed about this to ICICI customer care at customer.care@icicibank.com asking them to remove the duplicate cibil request and they simply refused to do it citing that I applied for the credit card and hence can't remove it. How can I escalate it further so I can avoid the duplicate cibil enquiry?

Is there any alumini offer for Sapphiro ??

 

[Bob78900]

I was eligibile for a LTF Saphhiro credit card via almuni offer. I applied for it and in return received 2 cibil hard enquiries in 2 consecutive days. I emailed about this to ICICI customer care at customer.care@icicibank.com asking them to remove the duplicate cibil request and they simply refused to do it citing that I applied for the credit card and hence can't remove it. How can I escalate it further so I can avoid the duplicate cibil enquiry?

You can try by saying that you only applied for card once not twice. So how can they make 2 enquires. Just simply say if you guys not fix this I'll escalate to rbi(this actually worked for me 😂)

 

[dheerajb]

You can try by saying that you only applied for card once not twice. So how can they make 2 enquires. Just simply say if you guys not fix this I'll escalate to rbi(this actually worked for me 😂)

I mentioned to them I have not applied twice. I will try the rbi part. thanks

 

[dheerajb]

Is there any alumini offer for Sapphiro ??

yes for my institute there is. IIT Kanpur.

 

[anirban.choudhuryanirban.choudhury is verified member.]

yes for my institute there is. IIT Kanpur.

Can you share the entire list or website link where I can find more details about it, May be my wife would be eligible

 

[chenrichy]

Can you share the entire list or website link where I can find more details about it, May be my wife would be eligible

+1

 

[ltf4ever]

I was eligibile for a LTF Saphhiro credit card via almuni offer. I applied for it and in return received 2 cibil hard enquiries in 2 consecutive days. I emailed about this to ICICI customer care at customer.care@icicibank.com asking them to remove the duplicate cibil request and they simply refused to do it citing that I applied for the credit card and hence can't remove it. How can I escalate it further so I can avoid the duplicate cibil enquiry?

even hdfc makes 2 cibil enquiries. there is a separate thread on this, search for it.
but cibil doesn't get affected much.
but if you aoplied for a credit card and the enquiry is for a different product, then you should complain, otherwise no need to worry.

 

[dheerajb]

Can you share the entire list or website link where I can find more details about it, May be my wife would be eligible

I saw this offer on the alumni portal. I am not aware of any list of eligible institutes.