IDFC FIRST Wow credit card fd amount not recieved yet

[doraemon]

Hello TFcians,

On 13th I closed my wow credit card through their mobile app and filled au small finance Bank details as alternate account for fd amount reversal alongwith 480 excess amount

I initially funded that through jio payments Bank

Still nothing has been recieved on any of my account

I have raised several complaint through their call centre ,emails
Even I kept nodal ceo in cc but everytime they closed my request without doing anything,

Earlier the person who called me for confirmation of closure told that money will be transferred by Monday but now they saying that their is technical issue.

Kindly help to escalate this
Any help would be appreciated
Thanks 🙏

 

[Tejo]

Hello TFcians,

On 13th I closed my wow credit card through their mobile app and filled au small finance Bank details as alternate account for fd amount reversal alongwith 480 excess amount

I initially funded that through jio payments Bank

Still nothing has been recieved on any of my account

I have raised several complaint through their call centre ,emails
Even I kept nodal ceo in cc but everytime they closed my request without doing anything,

Earlier the person who called me for confirmation of closure told that money will be transferred by Monday but now they saying that their is technical issue.

Kindly help to escalate this
Any help would be appreciated
Thanks 🙏

Directly complain to rbi bo. And ask for compensation.

If you are lucky you might be offered with ₹100/day even ₹500/day with interest.

 

[doraemon]

Directly complain to rbi bo. And ask for compensation.

If you are lucky you might be offered with ₹100/day even ₹500/day with interest.

Can u pls share the draft to be shared with RBI
Also what Clause to mention for compensation

 

[VasukiVasuki is verified member.]

Directly complain to rbi bo. And ask for compensation.

If you are lucky you might be offered with ₹100/day even ₹500/day with interest.

Sapna dikha diya 😅😅

 

[enbee]

You got your money back and how many days it took to get refund?

 

[yb24]

Hello TFcians,

On 13th I closed my wow credit card through their mobile app and filled au small finance Bank details as alternate account for fd amount reversal alongwith 480 excess amount

I initially funded that through jio payments Bank

Still nothing has been recieved on any of my account

I have raised several complaint through their call centre ,emails
Even I kept nodal ceo in cc but everytime they closed my request without doing anything,

Earlier the person who called me for confirmation of closure told that money will be transferred by Monday but now they saying that their is technical issue.

Kindly help to escalate this
Any help would be appreciated
Thanks 🙏

Same issue going on with me stuck 25k rs I have even a bank account with them but their technical issues didn't seems to be resolved.It has been 5 days but no resolution from idfc,if anybody want to open wow card keep in mind that they will took a long to gave ur amount back

 

[VasukiVasuki is verified member.]

You got your money back and how many days it took to get refund?

7+ working days
It depends when u closed the fd ..
If u don't receive after 2-3 days just call & follow up with cc

 

[enbee]

7+ working days
It depends when u closed the fd ..
If u don't receive after 2-3 days just call & follow up with cc

They're asking me to manually close it from deposit section but the thing is I lost my registered mobile number.
So I cannot use mobile banking app.

My card got closed within a day and lean got removed from FD second day.

But why I try to close my FD manually, it's not giving me any options to enter bank details.

 

[VasukiVasuki is verified member.]

They're asking me to manually close it from deposit section but the thing is I lost my registered mobile number.
So I cannot use mobile banking app.

My card got closed within a day and lean got removed from FD second day.

But why I try to close my FD manually, it's not giving me any options to enter bank details.

It will go to the source
Where you made fd from
Else contact bank

 

[doraemon]

They're asking me to manually close it from deposit section but the thing is I lost my registered mobile number.
So I cannot use mobile banking app.

My card got closed within a day and lean got removed from FD second day.

But why I try to close my FD manually, it's not giving me any options to enter bank details.

dont worry in max 15 days u will get money in source bank account

 

[ttttyyyyyy]

They're asking me to manually close it from deposit section but the thing is I lost my registered mobile number.
So I cannot use mobile banking app.

My card got closed within a day and lean got removed from FD second day.

But why I try to close my FD manually, it's not giving me any options to enter bank details.

Sorry for responding in this thread. I too closed my first earn credit card yesterday that is on March 13th, so will it get closed within a day at the max or will it take 7 working days.