Recently, I made an international purchase of about 50,000 INR in USD on an e-commerce website using my IDFC First Bank Mayura credit card. I chose this card specifically for its advertised zero forex fees. However, I was shocked to discover an unexpected 1% utility charge and 99 INR IGST on my statement.The Surprise Charges
Be cautious when using IDFC Mayura as a zero forex card or any other idfc first bank zero forex cards. You might end up paying unexpected utility surcharge fees depending on the merchant category code (MCC).Remember, what's advertised as "zero forex" may not always mean zero additional charges. Always double-check with your merchant about mcc for international transactions, especially for large purchases.
- 1% utility charge
- 99 INR IGST
- No SMS or email notification about these charges
- Reversed the charges as a one-time gesture
- Explained it's their policy to charge for certain MCC codes
- Suggested checking with merchants before transactions
- Lack of transparency: No prior information about these potential charges
- Expectation vs. Reality: "Zero forex" doesn't always mean zero additional fees
- Unrealistic expectation: How can a customer know MCC codes?
- Poor communication: No immediate notification about the extra charges
Be cautious when using IDFC Mayura as a zero forex card or any other idfc first bank zero forex cards. You might end up paying unexpected utility surcharge fees depending on the merchant category code (MCC).Remember, what's advertised as "zero forex" may not always mean zero additional charges. Always double-check with your merchant about mcc for international transactions, especially for large purchases.
