IDFC select to wealth upgrade done after card closure request

[|V|]

I had select cc, wanted to upgrade to wealth.
I sent all the documents and requested to upgrade. They did upgrade the credit limit but refused wealth card.

Frustrated me, filed for card closure. After 3 days, I received call from retention team told them the reason for closure is because this card isn't rewarding to me.
I didn't even want wealth at this point, just wanted to close it.
The lady checked my details and mentioned you recently upgraded right ? I told her, no my request was rejected. She then mentioned, she can get me upgraded if I cancel the card closure. I told, go ahead if not upgraded I will request for closure again.

2 days now and I see its been upgraded ! Absolute win !!

 

[MS R]

existing card? what is ur limit ?

 

[Fini7777]

I had select cc, wanted to upgrade to wealth.
I sent all the documents and requested to upgrade. They did upgrade the credit limit but refused wealth card.

Frustrated me, filed for card closure. After 3 days, I received call from retention team told them the reason for closure is because this card isn't rewarding to me.
I didn't even want wealth at this point, just wanted to close it.
The lady checked my details and mentioned you recently upgraded right ? I told her, no my request was rejected. She then mentioned, she can get me upgraded if I cancel the card closure. I told, go ahead if not upgraded I will request for closure again.

2 days now and I see its been upgraded ! Absolute win !!

hi, I've select cc I do want to upgrade, what's your limit, and how old is the card?
Docs required for this entire process?

 

[|V|]

hi, I've select cc I do want to upgrade, what's your limit, and how old is the card?
Docs required for this entire process?

Less than a year old.
Limit initially was 2.xL but later they upgraded to 4.5L when I requested for card upgrade myself.

 

[Fini7777]

Less than a year old.
Limit initially was 2.xL but later they upgraded to 4.5L when I requested for card upgrade myself.

Required docs ?

 

[VasukiVasuki is verified member.]

Less than a year old.
Limit initially was 2.xL but later they upgraded to 4.5L when I requested for card upgrade myself.

You were close to 5 lakh hence upgraded.

 

[ccdc]

I had select cc, wanted to upgrade to wealth.
I sent all the documents and requested to upgrade. They did upgrade the credit limit but refused wealth card.

Frustrated me, filed for card closure. After 3 days, I received call from retention team told them the reason for closure is because this card isn't rewarding to me.
I didn't even want wealth at this point, just wanted to close it.
The lady checked my details and mentioned you recently upgraded right ? I told her, no my request was rejected. She then mentioned, she can get me upgraded if I cancel the card closure. I told, go ahead if not upgraded I will request for closure again.

2 days now and I see its been upgraded ! Absolute win !!

what all docs did you send and to what email id?

 

[|V|]

what all docs did you send and to what email id?

the usual; 2 months pay slip and bank statement but my initial request was rejected, they only upgraded the limit.
Once I requested for closure; the retention team called and offered the upgrade.

 

[Obhi]

the usual; 2 months pay slip and bank statement but my initial request was rejected, they only upgraded the limit.
Once I requested for closure; the retention team called and offered the upgrade.

Can you give an idea of your in hand salary? I have also received mail for sharing pay slip for limit increase against upgradation request.

Thinking whether sharing will help or not. Current limit is 3L.

 

[|V|]

Can you give an idea of your in hand salary? I have also received mail for sharing pay slip for limit increase against upgradation request.

Thinking whether sharing will help or not. Current limit is 3L.

My in-hand is lesser then what they asked for. Ask for closure once the limit is increased and they will definitely upgrade it I am sure.
I didn't even use my select card once before asking for upgrade.

 

[MS R]

Can you give an idea of your in hand salary? I have also received mail for sharing pay slip for limit increase against upgradation request.

Thinking whether sharing will help or not. Current limit is 3L.

previoulsy 5L limit was required for wealth upgrade... but with devaluation u should easily be upgraded even with 3L credit limit.. if they deny via payslip try placing closure request,,,, retention team will definitely upgrade

 

[thelazycamel]

could you please share what email ID you asked for the upgrade?