idfc wow card, anybody having image personilasation credit card.

[Vaayu Nandana Govinda]

Hi All,

With wow card , Anyone applied image personalisation credit card And Received Card ?? If Yes Please comment with image card, so i can ask customer care by showing proof.

My Experience::

7 Months ago i applied image card and card approved , card numbers also showing in app , (Total 2 wow cards)
but after 7 days physical card not received contacted via twitter , they close the image card and refunded money 499+gst saying image is not available for wow card.

now while i am trying again , it says pending application and asked to close current application for fresh start, customer care is not helping me to close pending application both via email and twitter.

 

[Deleted member 11974]

even if somebody does it and shares proof
it will be very hard for you to get it processed as in the system they havent deleted you application request

 

[Vaayu Nandana Govinda]

even if somebody does it and shares proof
it will be very hard for you to get it processed as in the system they havent deleted you application request

If having proof, they will send request to back-end team for fresh start application , else they are closing service request.

In credit card statement also it shows WoW card is eligible for image (refer screenshot)

*Image personalisation feature is not available on FIRST Private, FIRST Power, FIRST Power+, Club Vistara IDFC FIRST Credit Card

 

[Deleted member 11974]

If having proof, they will send request to back-end team for fresh start application , else they are closing service request.

In credit card statement also it shows WoW card is eligible for image (refer screenshot)

*Image personalisation feature is not available on FIRST Private, FIRST Power, FIRST Power+, Club Vistara IDFC FIRST Credit Card

View attachment 27349

request them to delete old application
and process fresh and share this as a reference

 

[Vaayu Nandana Govinda]

request them to delete old application
and process fresh and share this as a reference

Already mailed no use , got a phone call too , saying image is available to only unsecured card. they still did not help me to close the application. i have done all necessary steps with customer care , since no help received , lastly i came here for atleast 1 proof.

 

[Deleted member 11974]

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Already mailed no use , got a phone call too , saying image is available to only unsecured card. they still did not help me to close the application. i have done all necessary steps with customer care , since no help received , lastly i came here for atleast 1 proof.

scalate this to nodal and principal nodal desk