I have a question. I have a salary account with ICICI bank, Recently the bank staff told me I could apply for an LTF card, so I told her to proceed. She just asked me for some basic details such as my father's name, mother's name, spouse's name, etc, and finally, she told please share the OTP to apply.
I shared the OTP and the application was submitted. Later I got the application PDF copy in my email. But while going through the application, I see that there are many incorrect details/spelling mistakes etc in the application.
Even my full name and name to be printed on the card is wrong. How can I get it corrected? When I contacted customer care, they replied that I could not change any details for the application that is in progress. I can only make some changes after it is approved. But I know that I cannot change the name printed on the card after it is approved.
What is the way out? I want to cancel this application and do a fresh one. Is it possible? Or, when they call for KYC, tell me that I don't need the card?
How to solve this?