This is happening because IndusInd Bank has temporarily blocked wallet loading, rent payments, and similar transactions on all its credit cards this month due to security reasons. I also tried to load my wallet, but the transaction failed. After contacting the bank, I found out that this restriction is in place. All transactions will be allowed again starting from February 1.
Send an e-mail to the bank and also mention that why such information is not mentioned in MITC or anything publicly. Obviously, they will give silly reasons. Then create a RBI Ombudsman complaint, u will easily win and they will be forced to approve the payments.
Any update on this issue?
Why indusind bank make these type of strange conditions.
Let Customers use the credit card wherever they want to use. Banks should only focus on timely payments.