Infinia Is there any issue in redemption of points?

[finopapa]

When I am trying to redeem points for booking a flight ticket in smartbuy I am getting the following message

Dear Customer, due to some issue we are unable to Redeem points. Please try again


Is anyone else facing the same issue?

 

[kuchbhikuchbhi is verified member.]

When I am trying to redeem points for booking a flight ticket in smartbuy I am getting the following message

Dear Customer, due to some issue we are unable to Redeem points. Please try again


Is anyone else facing the same issue?

which card ?

 

[coolguy1]

This happens now and then, try again in a few hours in the morning.

And contact support if you still face the same issue.