Issue on VAS SMS Unsubscription at Axis Bank ATM

[tuhin]

Hi all,

I recently faced one issue while unsubscribing SMS Alerts from Axis Bank ATM. I was following the below steps:

• Insert the card and enter PIN number
• Select ‘Registrations’
• Select ‘Alerts’
• Select ‘Account Type’
• Select ‘Unsubscribe’

but Transaction was failing abruptly after selecting Account Type. For your information, We have two ATM/Debit cards from Axis on the same SB account. I have tried two cards but facing a similar issue. So, I am requesting group members if anyone is facing the same problem kindly confirm. If possible, please reach out to your nearest Axis Bank ATM & follow the above steps, to check whether your transaction is going forward to the Unsubscribe section or not. Thank you in advance for your help.

Thanks

 

[Batmanbaba]

Call customer care and get unsubscribed from there.... It dont works from atm 9/10 times... I also tried for 2-3 days then finally called customer care and got it done... They will convince u not to deactivate it... U just say that please deactivate it...

 

[skvignesh]

Call customer care and get unsubscribed from there.... It dont works from atm 9/10 times... I also tried for 2-3 days then finally called customer care and got it done... They will convince u not to deactivate it... U just say that please deactivate it...

What type of messages will be stopped?

No problem for txn message and all know?

I get any other messages related to txns and maintenance messages..

 

[Batmanbaba]

What type of messages will be stopped?

No problem for txn message and all know?

U will get all credit and debit sms.... And important sms as notified by rbi.... Alll other messages and sms banking will stop...