Issue on VAS SMS Unsubscription at Axis Bank ATM

[tuhin]

Hi all,

I recently faced one issue while unsubscribing SMS Alerts from Axis Bank ATM. I was following the below steps:

• Insert the card and enter PIN number
• Select ‘Registrations’
• Select ‘Alerts’
• Select ‘Account Type’
• Select ‘Unsubscribe’

but Transaction was failing abruptly after selecting Account Type. For your information, We have two ATM/Debit cards from Axis on the same SB account. I have tried two cards but facing a similar issue. So, I am requesting group members if anyone is facing the same problem kindly confirm. If possible, please reach out to your nearest Axis Bank ATM & follow the above steps, to check whether your transaction is going forward to the Unsubscribe section or not. Thank you in advance for your help.

Thanks

 

[Batmanbaba]

Call customer care and get unsubscribed from there.... It dont works from atm 9/10 times... I also tried for 2-3 days then finally called customer care and got it done... They will convince u not to deactivate it... U just say that please deactivate it...

 

[skvignesh]

Call customer care and get unsubscribed from there.... It dont works from atm 9/10 times... I also tried for 2-3 days then finally called customer care and got it done... They will convince u not to deactivate it... U just say that please deactivate it...

What type of messages will be stopped?

No problem for txn message and all know?

I get any other messages related to txns and maintenance messages..

 

[Batmanbaba]

What type of messages will be stopped?

No problem for txn message and all know?

U will get all credit and debit sms.... And important sms as notified by rbi.... Alll other messages and sms banking will stop...

 

[mailmenow]

Can I get the credit sms(non-manditory) , and debit card dispatch, cheque dispatch sms, debit alert as mail once I unsubscribed the sms alerts in axis??

 

[mailmenow]

Call customer care and get unsubscribed from there.... It dont works from atm 9/10 times... I also tried for 2-3 days then finally called customer care and got it done... They will convince u not to deactivate it... U just say that please deactivate it...

Customer care unsubscribed value added services. They informed that sms alerts facility will not be deactivated. Value added sms alerts means not transaction sms. It means promotion notification like pre-approved loan, credit card etc only