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Kotak 811 Add Funds

Contact customer care. Already more than 2 hours have passed.
I called Kotak customer care. They advised me to contact HDFC because I tried adding funds using HDFC debit card. HDFC custome care raised a aervice request over the phone and told me that it will be resolved in 7 to 10 days. Later on I received an email from HDFC case administrator saying I should expect a response from them by 27/07. This is such a non sense. Any idea, how long will it take to get my money back?
 
I called Kotak customer care. They advised me to contact HDFC because I tried adding funds using HDFC debit card. HDFC custome care raised a aervice request over the phone and told me that it will be resolved in 7 to 10 days. Later on I received an email from HDFC case administrator saying I should expect a response from them by 27/07. This is such a non sense. Any idea, how long will it take to get my money back?
I guess while I adding the fund, it mentioned time period of 48hrs to credit to account.
 
I called Kotak customer care. They advised me to contact HDFC because I tried adding funds using HDFC debit card. HDFC custome care raised a aervice request over the phone and told me that it will be resolved in 7 to 10 days. Later on I received an email from HDFC case administrator saying I should expect a response from them by 27/07. This is such a non sense. Any idea, how long will it take to get my money back?
Have you got refund? It'been 7 days no refund or credit to kotak acc🥲
Contacted payu, they are asking to contact merchant, asked kotak they said to connect with idfc, and idfc isn't responding. Also raised a dispute

@4uziaul guruji, samasya ka hal krein🙂
@VISHESH_BANSAL bamboo bhaiya aap bhi🤣😛
 
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Have you got refund? It'been 7 days no refund or credit to kotak acc🥲
Contacted payu, they are asking to contact merchant, asked kotak they said to connect with idfc, and idfc isn't responding. Also raised a dispute

@4uziaul guruji, samasya ka hal krein🙂
@VISHESH_BANSAL bamboo bhaiya aap bhi🤣😛
What is the latest update?
 
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