Update :-
Toh finally after 1.5 month of back and forth by manually requesting super 811. Now I can access the newer 811 app aswell and even enrollment fees is deducted . I received welcome kit today , but in the name of welcome kit only a cheque book came. Is it normal ? I received a new debit card generated msg, I am assuming it will be delivered within a few days. Is this normal ?
Update :-
Toh finally after 1.5 month of back and forth by manually requesting super 811. Now I can access the newer 811 app aswell and even enrollment fees is deducted . I received welcome kit today , but in the name of welcome kit only a cheque book came. Is it normal ? I received a new debit card generated msg, I am assuming it will be delivered within a few days. Is this normal ?
Update :-
Toh finally after 1.5 month of back and forth by manually requesting super 811. Now I can access the newer 811 app aswell and even enrollment fees is deducted . I received welcome kit today , but in the name of welcome kit only a cheque book came. Is it normal ? I received a new debit card generated msg, I am assuming it will be delivered within a few days. Is this normal ?
I emailed greviance desk,
I was told to visit branch aswell as it is some issue on their app for upgrading the account though that may be optional.
I wrote the email in this manner :-
Hey team, I always wanted to get into Kotak banking system due to its offers, I opened 811 Account. However the debit card provided didnt had most of offers applicable. For which platinum debit card was to be obtained. I read about it, and came to know about Super 811 Account with just depositing 5000 a month on the account. I could have platinum debit card for free plus 5% extra cashback. For which if I try to obtain now I will have to pay 300 + GST per year and without 5% cashback on my account
Followed by some of my account details and criticising them further in their services.
I emailed greviance desk,
I was told to visit branch aswell as it is some issue on their app for upgrading the account though that may be optional.
I wrote the email in this manner :-
Hey team, I always wanted to get into Kotak banking system due to its offers, I opened 811 Account. However the debit card provided didnt had most of offers applicable. For which platinum debit card was to be obtained. I read about it, and came to know about Super 811 Account with just depositing 5000 a month on the account. I could have platinum debit card for free plus 5% extra cashback. For which if I try to obtain now I will have to pay 300 + GST per year and without 5% cashback on my account
Followed by some of my account details and criticising them further in their services.
I emailed greviance desk,
I was told to visit branch aswell as it is some issue on their app for upgrading the account though that may be optional.
I wrote the email in this manner :-
Hey team, I always wanted to get into Kotak banking system due to its offers, I opened 811 Account. However the debit card provided didnt had most of offers applicable. For which platinum debit card was to be obtained. I read about it, and came to know about Super 811 Account with just depositing 5000 a month on the account. I could have platinum debit card for free plus 5% extra cashback. For which if I try to obtain now I will have to pay 300 + GST per year and without 5% cashback on my account
Followed by some of my account details and criticising them further in their services.
I have had this Super Upgrade for a few months now but I have ignored it thinking it would be devalued just like Indie CC bill pay rewards. However, I now think that I should Upgrade to Super. One question though, will I be able to go back to Kotak 811 Zero Balance with Virtual DC if I wanted to? Right now it's a FULL [zero balance/zero charges/zero virtual DC] charges account for me, are there any traps to this upgrade?
I have had this Super Upgrade for a few months now but I have ignored it thinking it would be devalued just like Indie CC bill pay rewards. However, I now think that I should Upgrade to Super. One question though, will I be able to go back to Kotak 811 Zero Balance with Virtual DC if I wanted to? Right now it's a FULL [zero balance/zero charges/zero virtual DC] charges account for me, are there any traps to this upgrade?
The current virtual DC remains intact right? And have you found any other fine print with the super account? My trust in banks is bit low when it comes to upgrades like these. I don't care If I don't get cashback for a month but I do care that they have some fine print where I would loose any of the current benefits.
The current virtual DC remains intact right? And have you found any other fine print with the super account? My trust in banks is bit low when it comes to upgrades like these. I don't care If I don't get cashback for a month but I do care that they have some fine print where I would loose any of the current benefits.