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Yes I got it today. I had opened around that time. May be in march/April. Amb <100. 🤣
I opened the account in Feb 2024 with Full KYC. Fully digital VKYC. Avg MAB was 20K and still haven't got the upgrade. Called them and they said I was ineligible. Reading through some threads I see a common denominator being the physical KYC process. I also have the 811 secured card. Any ideas for 811 Super?
 
After upgrading to super can I start using the virtual debit card available on the app? Or this Dream Different DC will be changed afterwards and this is not eligible for cashback.
I added 5k yesterday, recieved all the msg, 300 membership money also deducted.
 
After upgrading to super can I start using the virtual debit card available on the app? Or this Dream Different DC will be changed afterwards and this is not eligible for cashback.
I added 5k yesterday, recieved all the msg, 300 membership money also deducted.
u will get new super dc & cheqbook.. u have to use it only to get cb..
 
I was told that I'm not eligible for super 811 and need to up my relationship with kotak in order to upgrade to 811 super by doing fd's something like that. Is it correct case?
i have 25k fd and usually maintain over 10k mb since i opened , but still not eligible
 
i have 25k fd and usually maintain over 10k mb since i opened , but still not eligible
Same. Ive Kotak Neo, Cherry, 811 CC, 15k FD, 22K MAB. Still not eligible.
Went to the branch and they said it's a new product and they don't know the details yet. They said they could request an upgrade if I could find the scheme code for 811 Super since they couldn't find it. They said if I knew anyone who had Super and they could provide their account number they could see the code and put in a request, but it was best to call customer care since they had access to the backend and could upgrade easily.
Called customer care for over 2 months and was told I wasn't eligible every time. wouldn't mention eligibility either. Makes you feel HDFC customer care is good.
 
Same. Ive Kotak Neo, Cherry, 811 CC, 15k FD, 22K MAB. Still not eligible.
Went to the branch and they said it's a new product and they don't know the details yet. They said they could request an upgrade if I could find the scheme code for 811 Super since they couldn't find it. They said if I knew anyone who had Super and they could provide their account number they could see the code and put in a request, but it was best to call customer care since they had access to the backend and could upgrade easily.
Called customer care for over 2 months and was told I wasn't eligible every time. wouldn't mention eligibility either. Makes you feel HDFC customer care is good.
i was told the same
 
Was holding Kotak Credit Card I opened new account 811 super today, App automatically detected my existing CRN.

Now how to check it's super or not. Activated only a hour earlier. Its not showing any virtual Debit card. Do I need to apply for Virtual Debit Card or will it auto generate in some time..
Can you see virtual card details? I am facing the same issue
 
Install Kotak 811 app from google play store to upgrade your account from 811 basic to 811 super


Tried & Tested.

Was showing error in website, but through app it's as easy as getting a cibil enquiry by HDFC Bank
Customers with 811+any other Kotak account banned and kicked out of Kotak 811 app
 
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