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Is the reward applicable on virtual card? I opened the account a few days back and made transaction using Virtual account. Now I got a debit card with a different number. App shows two cards. One physical card and another virtual card.
 
Is the reward applicable on virtual card?
Both the virtual card and the physical card have the same numbers, so it doesn't matter which one you use.

I opened the account a few days back and made transaction using Virtual account.
Virtual card*, right?

Now I got a debit card with a different number. App shows two cards. One physical card and another virtual card.
Kotak 811 app should show you 2 virtual cards, and you should have 1 physical card.

The numbers printed on the physical card should match one of your virtual cards, which is the super 811 DC. You should use that one for your transactions.

It seems like you used the Basic 811 DC for your payment.

Did you upgrade your account before making the transaction?
 
Both the virtual card and the physical card have the same numbers, so it doesn't matter which one you use.


Virtual card*, right?


Kotak 811 app should show you 2 virtual cards, and you should have 1 physical card.

The numbers printed on the physical card should match one of your virtual cards, which is the super 811 DC. You should use that one for your transactions.

It seems like you used the Basic 811 DC for your payment.

Did you upgrade your account before making the transaction?
It was opened with Super be default. They charged 300 at the time account opening it self. I have two different cards.
 
Can you check in mobile app under benefits, for me it's showing 5% upto 100 for 6months. Kit yet to be delivered. Is it customer specific?
If you are talking about normal mobile app then I already told that. Download the Kotak811 mobile app and check you will see 5% upto 500/month.

This 100/month for 6 months i.e. max 600/yr waala T&C has been since beginning. I applied on September 13, 2024.


When you go to normal Kotak Mahindra Mobile App (the full fledged one) > go to Kotak 811 > you will see 811 super and, on its bottom right click "View Features". There also you will see this t&c while in new Kotak811 app its 500/month max 6k/year.

This is an old t&c they might have designed while launch but then they perhaps revalued it to new t&c which is still not updated at some places.

So guys, PARTY ISN'T OVER.
 
This T&C is not valid anymore & it must on the Kotak app. It was valid before the Super 811 program. If you had the Platinum card while having a Kotak 811 account, you were supposed to get those 100 each per month.

But, after the Super 811 program, the reward system has been completely changed.

This will no longer work. You will earn only 5% upto 500, along with 3 vouchers worth 100 each. Read this thread for more information regarding those vouchers.

Uninstall the kotak app and download the dedicated Kotak 811 app. You will thank yourself.
 
This T&C is not valid anymore & it must on the Kotak app. It was valid before the Super 811 program. If you had the Platinum card while having a Kotak 811 account, you were supposed to get those 100 each per month.

But, after the Super 811 program, the reward system has been completely changed.

This will no longer work. You will earn only 5% upto 500, along with 3 vouchers worth 100 each. Read this thread for more information regarding those vouchers.

Uninstall the kotak app and download the dedicated Kotak 811 app. You will thank yourself.
Bro do we need to do anything extra for this 100*3. He he.. sorry for asking u 2 spoon feed this time.
 
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