Kotak rejected card citing non-serviceable area

[im-raghav]

I received a call from Kotak Bank, promising a 3.5 lakh credit limit, and no document was required, KYC was done the same day. Later, the application was declined upon inquiry with them got to know that my address lies in a non-serviceable area with some negative points on their end. But my pincode lies in Delhi and even my friends have Kotak cards What's the solution to this?

 

[4uziaul]

I received a call from Kotak Bank, promising a 3.5 lakh credit limit, and no document was required, KYC was done the same day. Later, the application was declined upon inquiry with them got to know that my address lies in a non-serviceable area with some negative points on their end. But my pincode lies in Delhi and even my friends have Kotak cards What's the solution to this?

It's not new ; they rejected my pre-approved application (according to them) , citing a non-serviceable pincode. In reality, my bank is only 900 meters from my residence, and we even share the same pincode. They used the term 'pre-approved' quite loosely; in fact, it's 'pre-qualified.' The worst part is that even after rejecting your application, they'll keep sending you emails and notifications claiming you're pre-approved for their cards.

Now, after 3 months, they called me again yesterday and told me I'm pre-approved for their cards. However, I don't trust them until I actually receive the card in my hand. My advice to you is to keep ignoring them, and they'll call you back after some time. Don't chase them.

 

[BVCBVC is verified member.]

Ha ha same issue. We have kotak bank in the nearest proximity. They will offer you pre approved cards and say it is not serviceable location. Now Myntra has tie up with this pity bank. They need to up their game.

 

[pintuk]

Nodal officer ko mail kar do. Kuch na ho to PNO

Dekho karke kya hota h

 

[4uziaul]

Nodal officer ko mail kar do. Kuch na ho to PNO

Dekho karke kya hota h

Itna faltu time waste kar ke koi faida nahi inke ghatiya cards ke liye

 

[Deleted member 11974]

My friend who isn't 21 faced this problem
Pre approved ka mail and MSG aate rahe
Nodal office ko complaint Kiya to bola age me wajah se reject hua.
Usme poocha reject karna hi tha to pre approved bolke mis sell kar kyu rahe ho

 

[akshayhs]

Never believe someone who promise x credit limit. The decision is not up to them.

 

[romilq]

Most of the banks do approve with same shown limit if pre-approved. I got Axis, HDFC, AU, RBL and IDFC this way. Limit was shown in offer and same was approved. Even ICICI does same. Looks like it’s an issue with Kotak bank.

Never believe someone who promise x credit limit. The decision is not up to them.

 

[deep@vie]

Most of the banks do approve with same shown limit if pre-approved. I got Axis, HDFC, AU, RBL and IDFC this way. Limit was shown in offer and same was approved. Even ICICI does same. Looks like it’s an issue with Kotak bank.

AU pre-approved, would you please elaborate

 

[D₹V]

Mission Impossible 8 can be made on this topic

 

[deep@vie]

Mission Impossible 8 can be made on this topic

Let's do it.

 

[romilq]

AU pre-approved, would you please elaborate

Yes. After opening account you can get pre approved offer in 3 months around. I got it in WhatsApp and also in app it will show the card pic (like ICICI) and limit. I got same limit after approval.

 

[deep@vie]

Yes. After opening account you can get pre approved offer in 3 months around. I got it in WhatsApp and also in app it will show the card pic (like ICICI) and limit. I got same limit after approval.

Thanks @romilq

 

[deep@vie]

Yes. After opening account you can get pre approved offer in 3 months around. I got it in WhatsApp and also in app it will show the card pic (like ICICI) and limit. I got same limit after approval.

Is the limit matched with highest limit available on your existing cards?

 

[romilq]

Is the limit matched with highest limit available on your existing cards?

No. I think it's according to their algorithm. When I got offer my highest was secured card with 5k FD and limit. AU gave me 45k limit as my first unsecured card.

 

[deep@vie]

No. I think it's according to their algorithm. When I got offer my highest was secured card with 5k FD and limit. AU gave me 45k limit as my first unsecured card.

In that case,we have to wait for someone else to clarify as you didn't have a higher limit card.
AU matches the limit of existing card.

 

[deep@vie]

You hold a savings account?
Self-employed?

No. I think it's according to their algorithm. When I got offer my highest was secured card with 5k FD and limit. AU gave me 45k limit as my first unsecured card.

 

[romilq]

You hold a savings account?
Self-employed?

Yes. Savings account. Self-employed.

 

[deep@vie]

Yes. Savings account. Self-employed.

Office address updated with bank?

 

[romilq]

In that case,we have to wait for someone else to clarify as you didn't have a higher limit card.
AU matches the limit of existing card.

They match limit when applied card to card I think. In savings account no idea how they decide. Though one of my friend had 85k limit Axis card when AU offered 1 lakh limit card.