Late Payment on Inactive Card

[Anksh38]

Hello friends
I was offered MMT card on upgrade by ICICI, but later I decided to not to activate it.
And ICICI customer service executive also said that this will not be reported to CIBIL.
But today I got a hard hit by Cibil, my credit score has fallen to 703 from 775.
In latest Cibil report icici reported that card and being shown as 1 late payment.
And no card is being shown in icici application or web.
Please help me with this.

 

[D₹V]

Hello friends
I was offered MMT card on upgrade by ICICI, but later I decided to not to activate it.
And ICICI customer service executive also said that this will not be reported to CIBIL.
But today I got a hard hit by Cibil, my credit score has fallen to 703 from 775.
In latest Cibil report icici reported that card and being shown as 1 late payment.
And no card is being shown in icici application or web.
Please help me with this.

Escalate to ICICI Twitter/email.

It'll be solved easily.

 

[Ishann]

Was this resolved?

 

[Anksh38]

Was this resolved?

No, ICICI denied any further action.
According to them they report it to CIBIL and can't revert it back.
I'm thinking of going to RBI.
But I don't think it'll be resolved.
Anyway my CIBIL is reverted to close of earlier.