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Loan was paid off on 28/07/22 but still I am receiving to pay accumulate Amount Rs-2211.38 from HFCL (Hero FinCorp Limited)

vinodh.mojo

TF Neo
Zest Money (Platform where It lends Money to People For EMI)

Communication address

ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru, Karnataka 560034.

+91-7440084400 or 08045025432

HFCL (He is zest moneys financial partner)

CORPORATE OFFICE

09, Basant Lok, Vasant Vihar,

New Delhi - 110057

Tel. +91-11-49487150

Fax. +91-11-49487197, +91-11-49487198

OPERATION CENTER

A-44, Mohan Co-Operative Industrial Estate,

Near Mohan Estate Metro Station,

Mathura Road, New Delhi , 110044 – INDIA


This is Vinodh Kumar from Chennai , I have Purchased extended warranty on 27/07/2022 for my Mi Pad 5 Tablet from Onsitego® (https://onsitego.com/) (help@onsite.co.in) which is a extended warranty buying site for devices the Order : 9817458, bill amount : 4,678.00 by using zest money as a payment partner who gives 3 month EMI in the payment portal of Onsitego , but due some issue the order has been cancelled on 28/07/2022 and refund from Onsitego and has been initiated and its been paid off on the same day itself to Zest money. Loan Id : A9PN63CD1P72 (help@zestmoney.in) Loan amount : 4,678.00 (AS per Zestmoney) which was taken on 27-07-2022 has been closed on 28-07-2022 as per ZestMoney in https://www.zestmoney.in/. I have attached the screenshot of loan which shows as paid off in Zestmoney app,


I came into notice that my CIBIL score has dramatically decreasing over the months, And I searched CIBL report and found out that Member Name: HERO FINCORP Account Number: DELZPL00100009175283 It is showing an overdue outstanding amount of Rs-2211.38 this is impacting my CIBL score.


I have sent mail regarding this to Zest Money but there is no response from them Only writing reply mail that I have to wait , it’s been more than a year due to negligence of zest money my CIBIL Score has been affected .

HFCL (Hero FinCorp Limited) asked to pay the Loan Account Number 29696861/DELZPL00100009175283 the amount to be paid Rs 2,211.38 as per them

Zest money.

Date taken :
27-07-2022

Loan Id : A9PN63CD1P72

Loan amount : 4,678.00

Paid off : 28-07-2022 ( As a refund / cancelled)

HFCL (Hero FinCorp Limited)

Account Number 29696861/DELZPL00100009175283

amount to be paid will be Rs 2,211.38

Till date outstanding amount as per HFCL


This was already paid off on 28/07/22
This is clear a unforgettable act by HFCL which they are asking to pay the already paid off loan , The Prior zest money is useless who is the main culprit i have sent many mail but not rectifying it from there side just sending reply mails . please help me with this situation
 

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Last edited:
Bro... first of all, don't put private information like CIBIL control number or other things.

It wasn't necessary & remove private information from thread.

Do complaint in RBI, that's the only solution.
 
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