Mail Response from Cred.
Greetings from CRED!
Thank you for your valuable time over the call. We understand your query regarding the MCC (Merchant code- 8299) for CRED education fee payment. Please be assured, we would be glad to assist you.
As we discussed over the call, At CRED, we charge a small service fee for rent/education payments made using a credit card. This fee is charged to cover transaction processing costs. The exact amount of the fee varies by type of payment and amount will always be disclosed at checkout. By doing this, we ensure that you are able to make an informed decision about whether or not to proceed with the payment.
It is true that all banks charge a nominal service fee of 1% on each credit card transaction for rent payments made through a third party, hence, we request that you connect with your credit card bank for further details on charges/reversal.
At CRED, we impose a modest service fee on rent payments made using credit cards. This fee is necessary to cover the expenses related to transaction processing. The precise amount of this fee depends on the transaction category and the total bill amount, and is always made known to customers during checkout.
Feel free to reply to this email for any further assistance. You may respond to us from the app by clicking on this
link.
At CRED, we are constantly trying to improve our service and would like to hear your feedback on how our interaction with you was. Please take up the short survey which is sent to your registered email ID.
Regards,
Team CRED