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Myntra Account Deactivated due to security reasons

rohant · 2024-12-27T16:23:10+00:00

Hi, On 18th December 2024, my myntra Insider tier was upgraded to Select and on the same evening my account was deactivated. I have raised a complaint and it turn out that my account was blocked citing clause 4 and 13 of the Terms of Service. Upon deep-dive, I found that I have returned a few articles - not exceeding 5 during the entire calendar year and mostly exchanged articles with another/ size change. But, upon consulting with few folks, it turned out that it's not a reason for account block as returns did not exceed 5/ year. Upon further investigation, I found that I looted a travel/ cometic bag from myntra at ₹1, which was shared on DD a couple of months back - by adding Dabur Gulabari in cart, the product was given at ₹1. Later, cancelled Dabur Gulabari. This account is 11 years old and is an Insider account for quite a while and is the only account I have and is used make purchases for family. Hence, I would humbly request everyone if they have encountered such an issue before to please help me to get the account unblocked. Any leads on this issue would be highly appreciated. Thank you, Rohan