Hi All, I was going through my cibil report recently and got to know that there is consumer loan from CLIX finance. Then from this post (https://www.technofino.in/community...-company-its-nbfc-partners-with-email-id.448/) i got to know that it is related to paytm postpaid.
Now the issue is, long time back, maybe a year or so, i had activated paytm postpaid, after using a month, i asked customer care to close. They confirmed it over paytm chat and closed. In the past i was not aware about loan closure & issuance of NOC/NDC. Now since the loan account is showing active in CIBIL( there is no payment activity on it from past 1 year or more, was used only once). I wanted to close.
I have mailed the nodal officer of clix finance. they are asking me itself NDC and CIBIL report for closure of loan account. I currently only have my cibil report.
What to do now? Please help?
Now the issue is, long time back, maybe a year or so, i had activated paytm postpaid, after using a month, i asked customer care to close. They confirmed it over paytm chat and closed. In the past i was not aware about loan closure & issuance of NOC/NDC. Now since the loan account is showing active in CIBIL( there is no payment activity on it from past 1 year or more, was used only once). I wanted to close.
I have mailed the nodal officer of clix finance. they are asking me itself NDC and CIBIL report for closure of loan account. I currently only have my cibil report.
What to do now? Please help?
