Netmeds Gift Voucher not working

[Pissant]

I just bought a 2000inr Gift Voucher from Axis Gyftr for Netmeds. It shows up as, "Gift Voucher not valid'

And yes I am using it to buy medicine so the voucher should be applicable.

What can I do here? Am I missing something or did they send me an invalid voucher?

Attached two pictures down below of the interface and where I entered the code.

 

[msankadi]

In my experience gyftr customer service is quite good... Though they take their sweet time

Drop them an email with details etc... In next 3 4 days someone will call you... In my case the person who called was very knowledgeable and helpful so they resolved the problem

Hopefully same happens with you.. However if it is still not resolved raise a docket on Ingram consumer court

 

[Pissant]

In my experience gyftr customer service is quite good... Though they take their sweet time

Drop them an email with details etc... In next 3 4 days someone will call you... In my case the person who called was very knowledgeable and helpful so they resolved the problem

Hopefully same happens with you.. However if it is still not resolved raise a docket on Ingram consumer court

Thank you. Will try this

 

[himanshu15]

If you are applying any promo code then it will not show the option to use the gift card.
If cart contains only medicines on which you can use gift card then it will show one more option of gytr voucher and there you can apply that gift card.



Like this one

 

[Pissant]

If you are applying any promo code then it will not show the option to use the gift card.
If cart contains only medicines on which you can use gift card then it will show one more option of gytr voucher and there you can apply that gift card.

View attachment 77993

Like this one

Thanks a lot man. This was the reason.

 

[Ram1]

For only medicines gyftr gvs getting applied. I also got doomed last week